ON-SITE MEDICS FOR EMERGENCIES ON RESIDENTIAL ESTATES/ BUSINESS PARKS

Response time is considered to be the largest key performance indicator in the Emergency Medical Services (“EMS”) however; this is affected by several factors.

AEMS offers a unique service for the Residential Estate / Business Park market, by bringing emergency medical assistance to the doorstep of residents, bringing peace of mind to individuals on the estate.

The golden hour refers to the first hour after a traumatic injury when emergency treatment is most likely to be successful. This poses challenges for outlying or remote areas where emergency response is likely to be unable to dispatch within said golden hour. AEMS has developed a service that directly addresses the need for quick response.

The approach with this service is to have a dedicated intermediate life support (“ILS”) qualified medic on permanent standby, where he / she can be immediately dispatched to an emergent event of whatever nature, by making use of a non-transport primary response vehicle (“PRV”), equipped with the necessary emergency equipment to stabilize or treat the patient at the scene.

It is important to note that no medic is permitted to medicate any patient, but rather their role to assess, stabilize and establish the next appropriate level of medical care for the patient.

This service includes the following:

• 24/7 on-site emergency response;
• Dedicated contact number for each site, and not via a call center;
• Vehicle equipped with all the emergency equipment necessary;
• Emergency medical assistance to all residents, visitors, contract workers and staff on the estate;
• Attending to all primary emergencies, stabilizing and treating of patients on-site;
• Arrange for further treatment and care if necessary, to nearest hospital or to be seen by a physician; and
• Detailed reports of all call outs and statistical feedback.

FIRST AID TRAINING

At AEMS, we understand the need for basic first aid knowledge, and have thus incorporated training into our services. AEMS will facilitate training in accordance with the individual needs of each client; for example, an expecting mom, caretaker for the elderly / infants, factory / construction employees, to name a few. This level of personal interaction that makes training specific to our client base, and AEMS unexampled in the industry. At AEMS, we understand that every environment has its own unique risks, therefore first aid preparation can be customized for each unique situation.

• Level 1, 2 and 3 first aid training.
• First aid and sports injury workshops; and
• Concussion identification and management.

BASIC CARE

Whilst a lot of emphasis and focus is placed on serious emergency situations, at AEMS we believe that it is our passion for people and their wellbeing that makes us unique in this industry. Whether it be checking on post-operative patients, attending to a head bump or a broken bone, taking the blood pressure of a concerned resident / employee, or putting a plaster on a scratch, there is no task too onerous for AEMS, and its these values that we install in our employees, and in turn project to our clients.

It is only when our clients feel that sense of comfort by knowing that they have that dedicated support with an AEMS respondent nearby, that we have achieved one of our company objectives.